We've learned that 'body language' is important to the success of the professional salesperson. He or she watches your body language to mark progress and mimics your body language to promote his success. Not to mention the body language used to put you at ease like keeping side to side eye contact which tells you he's listening.
Okay, here's where you can use your body language to your advantage if you don't want a pushy salesperson to continue with the BS presentation! If you cross your arms he might go into another phase of salesmanship which when interpreted means he'll have to exaggerate the lie. You don't want anymore of that!
Here's a secret of psychological sales fencing. To help ensure the salesperson is being honest just stare direct into the eyes and do not let go. Do not shift back and forth from eye to eye. Just stare! The honest salesperson will regroup! The dishonest salesperson gets off stride because now you may know he's lying. Then, for a good time, watch his body language as it goes into 'nervous' mode.
A pushy, honest salesperson is just annoying. A pushy, dishonest salesperson is just wrong. This is a good maneuver that keeps more money in your pocket and helps prevent you from later feeling like a chump!
When you've exposed a dishonest salesperson, stop, excuse yourself and walk away. You've just prevented a confrontation with the ghost called 'buyer's remorse.
'
Next... learn a simple method that helps identify people that lie to you.
Thanks for sharing this post with your Facebook or Twitter friends!
The definition of a chump: a gullible person, a sucker; someone easily taken advantage of, the target of a scam.
Learn how salespeople drive sales from a former salesperson and trainer and keep more money in your pocket where it belongs! There are two ends of every sales stick! One end cries 'chump.' The other end boasts 'champ.' I know which end of the stick I want to be. How about you?
Great post. I think I'm gonna have some fun of my own at the next store as they try and mimic my actions!
ReplyDelete